Shipping & Returns
Thank you for shopping with us at Mod Earth, we hope you love your items!
**All Mod Earth™ pieces are considered final and non-refundable once worn. Please contact firstname.lastname@example.org with any additional questions.
FREE Standard Shipping in the U.S on All Orders!
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days (Pending)
**Mod Earth does not ship on weekends or USPS holidays. All packages will be shipped out within 48-72 hours after order is placed excluding holidays.
**Once a label has been created and has left our facilities, Mod Earth is no longer responsible for your package. Please contact the shipping carrier for further assistance.
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
RETURNS & EXCHANGES
Please note, all sales are final once an item has been used. If the sizing is not quite right, we can exchange the item or provide store credit if that size is sold out. Items must be unworn and in original packaging to be accepted within 14 days of purchase.
All sale items are FINAL SALE.
Each person’s unique skin-oils can react differently to certain metals and plating. In this case, it not our responsibility to offer any exchanges or returns.
What happens if I receive a faulty item?
Due to our strict quality control, we hardly ever miss a faulty item! In the rare case that you have received a faulty item, please contact our Customer Support Team at email@example.com within 30 days of the item arriving. Please be sure to include the following information:
- Your order number
- Which item is damaged
- A description of the problem
- A photo of the damaged item
Please contact firstname.lastname@example.org with any additional questions.